CartPilot connects with your store via our WooCommerce plugin or Shopify app and uses your product catalog to help shoppers search products, ask questions, and receive recommendations.

CartPilot is an AI sales agent for WooCommerce and Shopify stores. It helps shoppers find products, ask product questions, get buying guidance, and add the right items to cart from a chat experience.

A regular chatbot usually answers basic questions or handles support requests. CartPilot is built for pre-sale shopping assistance. It helps customers search your product catalog, compare options, ask buying questions, and move products to cart.

You can think of it as an AI shopping assistant for WooCommerce and Shopify, designed for product discovery and sales assistance.

CartPilot is built for WooCommerce and Shopify store owners who want to reduce buying friction and help shoppers make faster purchase decisions.

CartPilot works with both WooCommerce and Shopify.

It connects with your store’s product catalog so shoppers can get help based on your store’s actual products.

CartPilot can help shoppers: Search products in plain language Ask product-specific questions Get buying guidance Compare product options Find relevant products faster Add products to cart from the chat experience Use voice interaction on supported plans

Yes. CartPilot can help shoppers add products directly to cart from the conversation. This reduces the number of steps between product discovery and checkout.

Yes. CartPilot can answer product questions based on your store’s product data. This helps shoppers get useful answers without manually opening multiple product pages or waiting for a support reply.

Yes. You can upgrade your CartPilot plan as your store grows. If you need more shops, more conversations, more products, or more training items, you can move to a higher plan.

If you run out of conversations on a monthly or annual plan, you can purchase a credit pack to continue using CartPilot. If you need higher usage every month, upgrading to a higher plan may be a better long-term option.

A conversation starts when a shopper interacts with CartPilot. A conversation may include multiple messages back and forth.

Yes. Monthly conversation limits reset every billing cycle for monthly and annual plans. For example, if your plan includes 400 conversations per month, those conversations refresh at the start of each new billing cycle.

You can purchase a credit pack and continue using CartPilot without immediately upgrading your plan. Credit packs are useful during product launches, seasonal campaigns, paid ad campaigns, and high-traffic periods.

Credit packs are add-on conversation credits for monthly and annual CartPilot plans.

Yes. Credit packs expire 12 months after purchase.

No. Credit packs are non-refundable.

Buy a credit pack if you only need extra conversations occasionally. Upgrade your plan if you regularly run out of conversations or need higher store, product, or training limits every month.

BYOK means Bring Your Own Key. With a BYOK Lifetime plan, you connect your own AI provider API key and use CartPilot without CartPilot-side conversation limits.

CartPilot connects with your store via our WooCommerce plugin or Shopify app and uses your product catalog to help shoppers search products, ask questions, and receive recommendations.

Yes. Voice interaction is available on Pilot, Growth, Scale, and BYOK Lifetime plans. The Free plan does not include the voice feature.

Training items are extra pieces of information you can provide to help CartPilot understand your store, products, policies, or buying guidance better.

CartPilot can help shoppers understand product differences and guide them toward a better buying decision based on available product information.

CartPilot is designed to add AI sales assistance to your storefront without creating unnecessary friction for shoppers. Actual performance can depend on your hosting, theme, plugins, and store setup.

CartPilot is designed to work with standard WooCommerce and Shopify setups. If your store uses a heavily customized theme or checkout flow, testing compatibility is recommended.